Everything a locksmith business needs
LockBench covers the full scope of locksmith work — from bitting records and master key systems to job scheduling and client invoicing. No generic field service compromise.
Job Management
From the first call to the final invoice, every job is tracked in one place. Create detailed service records, assign technicians, attach photos and notes, and maintain a complete history for every client site.
- ✓Create service jobs with client, site, description, and assigned technician
- ✓Track job status: Scheduled → In Progress → Complete → Invoiced
- ✓Attach site photos, job notes, and materials used
- ✓Full job history per client and site — defensible and searchable
Invoicing & Digital Signatures
Generate professional PDF invoices in seconds and collect legally valid digital signatures from your clients. Maintain a complete audit trail for every billing event — essential for defensible records.
- ✓One-click PDF invoice generation with your branding
- ✓Digital signature collection via client portal — no paper required
- ✓Full invoice audit log: creation, sends, views, signatures
- ✓Overdue invoice automation: reminders and status tracking
- ✓Connect your existing Stripe account to accept online card payments — funds go directly to you
Key Records & Bitting Documentation
Every key cut gets a permanent digital record. Bitting specifications, keyway identification, issuance history, and cut dates — all stored securely and searchable instantly from any device.
- ✓Record bitting specifications with keyway reference (Schlage C, KW1, Yale Y11, and more)
- ✓Link bitting records to specific client sites and master key systems
- ✓Track key issuance: who holds what key, when it was cut, and by whom
- ✓Searchable key history — audit any cut in seconds
Scheduling & Notifications
Keep your team in sync with job scheduling and real-time notifications. Assign jobs to technicians, set appointment windows, and ensure field staff always know what’s next — on their phone.
- ✓Schedule jobs with appointment dates, times, and technician assignment
- ✓Notifications for new job assignments and status updates
- ✓Configurable notification settings per shop and per technician
- ✓Calendar view of upcoming jobs for dispatch and planning
Key Code Database
Look up residential and automotive key codes instantly — from the job site, without calling the shop. Over 135 key blanks cross-referenced by manufacturer, model, and keyway profile.
- ✓Residential key codes for all major manufacturers
- ✓Automotive key codes searchable by make, model, and year
- ✓135+ key blank records with cross-reference data
- ✓Look up codes in the field — right from LockBench on your phone
Inventory & Materials Tracking
Track the parts, cylinders, and key blanks your shop consumes on every job. Record materials against specific jobs, monitor stock levels, and maintain accurate transaction history.
- ✓Add materials used to any job — linked to your inventory records
- ✓Track inventory transactions: additions, deductions, and adjustments
- ✓Monitor current stock levels for cylinders, key blanks, and hardware
- ✓Inventory reports to understand your shop’s material consumption
Master Key System Design
Design, document, and manage complete master key hierarchies from grandmaster down to individual change keys. Our visual pinning engine calculates specifications and maintains the integrity of your entire MK system.
- ✓Visual master key hierarchy from grandmaster → master → change key levels
- ✓Pinning specification calculator — auto-calculate top pins, bottom pins, and drivers
- ✓Print pinning charts and MK system documentation
- ✓Link bitting records to the correct level in the hierarchy
Client Portal & Self-Service
Your clients get their own secure portal to view job history, download PDF invoices, and sign off on work digitally — without ever accessing your bitting database or shop data.
- ✓Separate login for clients — isolated from your shop’s internal records
- ✓Clients can view their job history and download invoices
- ✓Digital signature collection directly from the portal
- ✓No access to bitting records, keyways, or master key specifications
Mobile Access
Add LockBench to your home screen for instant field access — no app store required. Manage jobs, look up key codes, and send invoices from any phone or tablet. Native iOS and Android apps coming soon.
- ✓Add to your home screen — works like an app, no download needed
- ✓Create, update, and close jobs from any job site
- ✓Key code lookup — residential and automotive — in the field
- ✓Native iOS and Android apps coming soon
Team Management & Multi-Technician
Add your technicians, set their roles, and manage the whole team from one place. Every team member’s activity is scoped to your shop — multi-tenant isolation at the database level keeps your records separate from every other LockBench customer.
- ✓Invite team members by email — they join your shop with their own login
- ✓Role-based access: owner, admin, and technician permissions
- ✓Assign jobs to specific technicians, track who did what
- ✓Full data isolation — your bitting records never mix with other shops
See how LockBench fits your shop
10 feature categories. One platform. Pricing built for locksmith businesses — from sole traders to growing teams.